Shipping policy
Shipping Policy
Last updated: May 5, 2026
Overview Thank you for shopping with Rustic Guild Box CO. Because all of our products are handcrafted and made to order, please review our shipping policy carefully before placing your order.
Processing Time All orders require [2–3] business days of production time before they are shipped. This is in addition to the shipping transit time. You will receive a shipping confirmation email with tracking information once your order has been dispatched.
Shipping Destinations We currently ship within the United States only.
Shipping Rates Shipping rates are calculated at checkout based on the size, weight, and destination of your order.
Estimated Delivery Times Once shipped, estimated delivery times are:
- Standard Shipping: [5–7] business days
- Expedited Shipping: [2–3] business days (if available)
Please note that delivery times are estimates and are not guaranteed. Delays due to carrier issues, weather, or high-volume periods (e.g., holidays) are outside our control.
Order Tracking Once your order ships, you'll receive an email with a tracking number. You can use this to monitor your delivery status directly with the carrier.
Lost or Damaged Shipments If your order arrives damaged or is lost in transit, please contact us within [7] days of the expected delivery date at [your email]. We will work with the carrier to resolve the issue.
Holiday Shipping During peak seasons, production and shipping times may be longer than usual. We recommend ordering early to ensure timely delivery.
Contact Us For shipping questions, reach out at: [your email] | rusticguildboxco.com